Privacy Policy

Privacy Policy

Harmony Body Contouring is committed to protecting your personal privacy. This privacy policy outlines the type of information we collect, how we use and protect it, who we share it with, and how you can access it.

About us

Harmony Body Contouring is a family-owned clinic located at Chisholm Medical Centre, 1/26 Benham Street, Chisholm ACT 2905. You can contact us at info@harmonybodycontouring.com.au or (02) 6190 1678.

What information we collect

We may collect the following personal information:

• Full name
• Email address
• Phone number
• Health information relevant to your treatments
• Information you provide in consultation forms or enquiries
• Information collected through our website or social media forms

How we collect your information

We collect your personal information directly from you when you:

• Submit an enquiry through our website or social media
• Book a consultation or treatment
• Contact us by phone or email
• Complete a consultation or intake form in clinic

How we use your information

We use your information to:

• Contact you to book, confirm, or follow up on appointments and consultations
• Provide you with treatments and personalised care plans
• Respond to your enquiries
• Send you information about our treatments and offers where you have consented
• Comply with our legal and regulatory obligations

How we store and protect your information

Your personal information is stored securely and is only accessible to authorised Harmony Body Contouring staff. We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure.

Who we share your information with

We do not sell, trade, or share your personal information with third parties except in the following circumstances:

• Where required or authorised by law
• With third party service providers who assist us in operating our business, including our booking system (Cliniko) and marketing platforms (Meta), who are bound by their own privacy policies
• With your consent

Third party platforms

We use the following third party platforms which may collect or process your personal information:

• Meta (Facebook and Instagram) — for advertising and lead generation
• Cliniko — for appointment booking and client management

We encourage you to review the privacy policies of these platforms directly.

Marketing communications

If you have submitted an enquiry or booked a consultation, we may contact you with relevant offers or updates. You can opt out of marketing communications at any time by contacting us at info@harmonybodycontouring.com.au or by using the unsubscribe option in any email we send you.

Accessing or correcting your information

You have the right to access or request correction of the personal information we hold about you at any time. To make a request, contact us at info@harmonybodycontouring.com.au.

Complaints

If you believe we have not handled your personal information in accordance with this policy or the Australian Privacy Act 1988, please contact us at info@harmonybodycontouring.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to this policy

We may update this privacy policy from time to time. The current version will always be available on our website.

Contact us

Harmony Body Contouring
Chisholm Medical Centre, 1/26 Benham Street, Chisholm ACT 2905
info@harmonybodycontouring.com.au
(02) 6190 1678
harmonybodycontouring.com.au